

Description

I have been using the PT for nearly two years now. Their customer service has been out standing. Good quality products and fast secure delivery all the time. However, unfortunately this time the faceted Herkimer Diamond that I ordered arrived with some broken facet. A video was sent out to the customer service and it was replaced with another Herkimer but this time it had more external damage and it looked more like a faceted clear sapphire or a piece of glass, a tiny piece. Second video was sent out to say that a replacement was appreciated. However, receiving another broken stone as a replacement was unexpected. Without any fuss I was informed by email to keep both the broken crystals and that the money has been refunded. I never asked for a refund all I wanted was an undamaged crystal. I was informed that they want their customers to be happy with their purchase. I have given 5 stars for the customer service and their reply to each email was very prompt. 5 * not for the stone. I will be ordering it again and hope to get an undamaged stone :)

Yet another perfect Delivery, It was a Super Quick Delivery and came in Lovely mesh bags to give as gifts and a nice size for price, will use The Psychic Tree again.

I was a little surprised how small it was.I expected the piece to be a bit bigger.

Apart from the herkimer rough diamond, the Crystal's were bought as gifts but as I remiced them from the packaging they were buzzing in my hand. The herkimer, likewise, although a very small crystal, emitted a force far stronger than I have ever encountered before with any others. Looking forward to working with it.

So happy with this, My first piece of Herkimer. Received this today and is already a favourite of mine. I have immediately connected with this crystal. Pleasantly surprised by the size, great for the price. Thank you PT excellent as always ;)
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